You are able to edit anything about an account for a client in the Dispute Center page. For this article we are discussing how to update the outcome of dispute. Outcomes of dispute can be Repaired, Deleted, In Progress, In Dispute, Do Not Dispute By consumer, and Account verified by FCRA. To get started select a client from the client list. Once the client loads click the green Dispute Center button.

Once you are on the Dispute Center page you will see a list of all accounts, and inquiries in the system. For each item there are many fields that you can quick update such as the balance, date of last activity etc. For this article we are wanting to update the dispute outcome. This can be done 2 ways.

If you are wanting to update the outcome for all bureaus the account exists on you can use the Global Outcome. The Global Outcome will set the outcome for each bureau on that account.

If the outcome is different per bureau you can use the Current Outcome field in each bureaus column. Using the Current Outcome field for each bureau will allow you to set different outcomes. After you make your selection make sure to hit the blue Save Account button.